Frequently Asked Questions


What materials are used for Eyelash extensions?

Lash extensions come in a variety of materials. The most common are made out of synthetic polyester, silk and mink, and can range in length from short to very long. KikiLashes offers Premium Eyelash; Extensions of either Mink, Sable or Siberian Authentic mink.
All our products are cruelty-free.

How are the eyelash extensions attached?

With specialised lash glue. The glue we use is the most advanced and safest medical grade glue. However, we do strongly advice that a patch test be done during our consultation for eyelash extensions. For those clients with sensitive eyes or any sort of allergies, this is just a way to ensure there will be no further reactions after the semi-permanent eyelash extensions are done.

Can I wear mascara with eyelash extensions?

You can, but the brush could potentially pull on your lashes and cause them to be damaged, loosened, or removed. Additionally, you should avoid waterproof mascara and should only apply mascara at the tips of lashes. Plus, you may find you do not need any at all once you have got these!

Can I use eye makeup remover while I have them?

When you remove your makeup, just be extremely careful and do your best to avoid touching the lashes. Use a gentle eye makeup remover with a cleansing wipe rather than cotton balls or Q-tips, which can result in fibers being caught on your extensions. Do not use an oil-based makeup remover, as oil-based products can affect the glue negatively.

Should I be worried about having eyelash extensions?

Kiki Lashes is the only eyelash extensions salon in Sydney to offer Antibacterial eyelash extensions.

Why antibacterial eyelash extensions?

There are germs all around us that can’t be avoided even with extra care. Many people find it hard to wash their faces thoroughly while keeping their eyelash extensions. As a result, there is a risk of multiplying germs around the eye area. Keeping our eyelashes clean and protecting against eye infections are challenges that we face. Some eyelash extensions are sterilised and coated immediately after they are made and before packaging. However, this doesn’t protect the products from germ growth after the opening of the package. Antibacterial eyelashes are bacteria-free and will protect your eyes from the time you have them on until they fall off.

What are antibacterial eyelash extensions?

Antibacterial eyelash extensions are special high grade synthetic eyelashes, which have had antibacterial material kneaded into them to prevent from bacterial growth.

How do I take them off?

We strongly recommend going to a professional to have your eyelash extensions removed, as they are trained in the process and know how to do it properly without damaging your own lashes or pulling the natural ones out along with the fake ones.

Common Questions

What are eyelash extensions?

Lash extensions are a way to can add thickness and length to lashes that are not as lush, dark or long as you currently want them to be. Professionals apply false lashes–typically one at a time for the most natural look–to your lash line using an adhesive that is safe for the eye area.

Is it safe to wear them constantly? Does it affect the growth and health of your real lashes?

Eyelash hair grows from the root so the natural lashes will not be affected by the application of lash extensions. They can therefore they can be worn continually provided that the correct after-care regarding maintenance and removal is followed.

How long does the treatment take?

The duration of your lash appointment depends on the treatment you choose.

A classic lash set typically takes about one hour, offering a timeless and natural look.

For a lash lift, you can expect the service to last around one hour and a half, giving your natural lashes a beautifully lifted appearance.

For more intricate treatments like 6D volume lashes, the process can take up to three hours to achieve a bold and dramatic effect.

At Kiki Lashes, we take the time needed to ensure every detail is perfect, leaving you with flawless, long-lasting results tailored to your preferences. Your lash artist will discuss the process and timing during your consultation.

Are lash extension for everyone? Can you have them even if your lashes are super short or really fair?

Yes, eyelash extensions are for everyone.

Very fair people can have a lash tint prior to the application of extensions. Those with shorter and finer lashes can have more light weight lash extensions applied.

Do You Use Cruelty-Free Products?

At Kiki Lashes, our aim is to use only cruelty-free and non-animal lashes for all our services. We prioritise ethical practices and high-quality materials to ensure our clients enjoy luxurious lashes with a clear conscience.

If any non-cruelty-free products are ever used, it would be due to a misunderstanding or misrepresentation within the industry, and we are committed to continuously verifying the sourcing of our materials to align with our values. Your trust and our ethical standards are our top priorities.

Do they last forever?

No.

Your natural lashes fall out every 60 to 90 days, but we do not notice when they fall out quite as much because there’s already a new lash growing behind it.

False lashes are often thicker and longer than your natural lashes, so when they fall out, you may wind up noticing it more.

With lash extensions that are adhered to your natural lashes, they can fall out anywhere from a week to a couple months down the road. Typically, you will need to get them replaced every six to eight weeks.

How do I get longer lasting lashes?

To ensure your lash extensions last as long as possible, follow these tips:

  1. Opt for LED Lash Curing
    At Kiki Lashes, we use LED light lash curing, a revolutionary technique that strengthens the bond between the adhesive and your natural lashes. This innovative process improves retention, ensuring your extensions last longer while keeping your natural lashes healthy.

  2. Avoid Water and Steam for 24–48 Hours
    After your appointment, avoid water, steam, or sweating excessively to allow the adhesive to cure properly.

  3. Clean Your Lashes Daily
    Use a foam cleanser recommended by your lash artist to gently clean your lashes. This prevents buildup of oils, makeup, and debris, ensuring your extensions stay fresh and last longer.

  4. Use Oil-Free Products
    Only use oil-free cleansers and makeup removers around your eyes to avoid weakening the adhesive bond.

  5. Brush Daily
    Gently brush your lashes with a clean spoolie to keep them neat and prevent tangling.

  6. Schedule Regular Infills
    Book infills every 2–3 weeks to maintain fullness and replace any natural shedding.

HELP CENTER

WHAT IS YOUR CANCELLATION POLICY?

Please check our cancellation policy page for more information.

Common Questions

CAN I BRING MY PET TO MY APPOINTMENT?

Unfortunately we can’t accepted pets in our salon as we do cosmetic treatments. The Australian Law does not allow us to accept pets.Is it safe to wear them constantly?

QUESTION MOSTLY ASKED BROW PERMS AND DYES/TINT

WHAT THE PROCESS?

Firstly, you will have a discussion with the technician to decide on the best service suited for you best and then we colour match and shape for you. Your brows will then be gently cleaned before being Brow mapped. Brow Mapping your brows ensures your brows are the ideal shape for your face. Once we have Brow mapped we show you and ensure you are satisfied with the shape. After that we go ahead with service we have decided to go ahead with

HOW LONG DO HYBRID DYE BROWS LAST?

Is a extra-long-lasting eyelash and eyebrow dye leaving the colour effect on the skin and hair of the eyebrows and eyelashes, providing a rich and brighter result! Extra-long-lasting tone is retained on the skin up to 2 weeks and up to 7 weeks on hairs

IS HYBRID TINT FOR ME?

Hybrid Tint is for women with thin, sparse brows seeking instant fullness. In saying this, women with extremely sparse looking brows may not be suitable candidates (a treatment more semi-permanent will be long lasting and we can achieve a beautiful natural brows, Microblading or Powder Brows) Whether you’re after a very soft, natural looking brow or more of a bold, brow-tattoo effect, Hybrid Tint can achieve these results.

DO YOU RECOMMEND ANY SERVICE PRIOR TO OR AFTER HYBRID TINT?

You could have Brow Waxing or Tweeze to tidy them up prior to applying the Hybrid Tint. We also recommend having Brow Lamination done prior to Hybrid Tint to really enhance the results. You can read more about Brow Lamination here.

WHAT IS THE DIFFERENCE WITH HENNA DN HYBRID BROW?

Hybrid brow is a LONG LASTING EYEBROW AND EYELASH GEL DYE WITH HENNA EFFECT. Hybrid brow is AMMONIA FREE FORMULA guarantees gentle effect on hair structure. You can achieve a natural looking brow after just 10 minutes of having the tint on but also keep it on longer for a intense but still very natural. Henna on the other hand, must stay on for 20-30 minutes and the colour is much more intense. Henna lasts up to 14 days on the skin and up to 4-6 weeks on the hair whereas Hybrid Tint lasts up to 7 days on the skin and 7 weeks on the hair.The main benefit in Hybrid Tint compared to Henna, is the convenience by saving time.

HOW LONG IS HENNA LEFT ON FOR?

For a first time client, once we apply the henna we check it every 5 minutes.​ The henna can be left on overnight if clients are missing tails or have gaps. But in saying that, for first time clients we leave it on for maximum on 20-30 minutes. For clients with white or grey we can leave the henna on those hairs for the client to go home with.

CAN I WET MY EYEBROWS AFTER A DYE?

After Henna, Hybrid brow or a regular tint is performed on your eyebrows the stain will take 24-48 hours to reach its full-colour potential, that is why we recommend to nor wet your eyebrows for at lest 12-24 hours for the best results.

HOW LONG DOES HENNA LAST?

Henna will last up to 7-14 days on your skin and 3-6 weeks on your brow hair.​

If your using AHAs, Vitamin A and other skin resurfacing products, the stain will only last a few days due to the increased cell turn over created by these kind of products. The henna absorbed into the protein (keratin/skin cells) so the thicker the skin, the darker the stain that can develop and the longer it will last.

HOW LONG DOES BROW LAMINATION LAST?

Brow lamination generally lasts for six to eight weeks. 

DO YOU HAVE SENSITIVE SKIN?

While brow lamination has been found to cause little damage, be sure to chat with your brow technician if you have sensitive skin, as chemicals can be irritating when used near a delicate area, such as your eyes

LASH LIFT

WHAT IS A LASH LIFT?

A lash lift-and-tint treatment involves two separate processes, both designed to give you beautiful, fluttery eyelashes for weeks. The lash lift mimics the effect of an eyelash curler. It makes your lashes bend upwards, leaving them looking longer, and your eyes more open and bright.

WHO IS A GOOD CANDIDATE FOR LASH LIFT?

A good candidate for the Lash Lift is someone who to make their eyes look open and pretty without the daily hassle or no maintenance or damage of a lash curler. For the best results possible, we recommend using a reputable lash serum.

HOW LONG DOES A LASH LIFT LAST?

A lash lift will last the natural growth of your eyelash life cycle, it varies for everyone but roughly it last up to 6 weeks

DO LASH LIFTS HURT?

Lash lifts are not painful at all. You do have to keep your eyes closed the entire time, which can be uncomfortable for some, especially if you have sensitive eyes, but most of our clients end up falling asleep because it's so relaxing.

HOW OFTEN CAN YOU LASH LIFT?

A lash lift will begin to naturally drop after about 2 months and your lashes will be back to their natural look. The lashes should drop evenly and will not look out of place. You can repeat the treatment after a minimum of one month if you feel you need to, or you can wait until they are back to their natural state. We recommend at least waiting 6-8 weeks. If you are not sure please ask your technician.

​IS A LASH LIFT SUITED FOR ME?

A lash lift is suitable for who has straight or unruly lashes.

IS THERE ANY AFTER CARE AFTER A LASH LIFT?

Yes, after your treatment we go through the after care. You can't wet your lashes for 24 hours, be more gentle with your lashes, do not sleep on your face, mascara is not recommended straight after, you can’t get your lash extensions after a lash lift and a after care serum is recommended to keep the hair nourished and healthy!

Who is Perfetto brows and why do I keep seeing it around kiki lashes platforms?

Perfetto Brows and Kiki Lashes are sister brands. Which means they are underthe same ownership and you will receive the same high end and quality experience in both salons.